Published On: November 18, 2025
Article from the Federal Trade Commission, Consumer Advice, November 18, 2025 Use this action plan to avoid scams Scammers tell lots of different stories to try to get your money or personal information. They might lie and say [...]
Published On: February 23, 2025
The National Consumer Law Center (NCLC) is warning that the Trump Administration's actions to shut down the Consumer Financial Protection Bureau (CFPB) will devastate working families, honest businesses, and the economy. "Millionaires and billionaires are [...]
Published On: July 3, 2024
The Consumer Financial Protection Bureau (CFPB) released a report delving into the hidden costs consumers are forced to pay for health savings accounts. May 1, 2024 The following is a reprint from CFPB's website (provided [...]
Published On: July 7, 2020
Congress created the CFPB after the 2008 financial crash to protect consumers from what were seen as predatory and deceptive practices by financial institutions. UPDATE: May 16, 2024 – Consumer [...]
Published On: June 8, 2019
YOUR MORTGAGE CLOSING CHECKLIST By Melissa Yu – JUN 03, 2019, Consumer Financial Protection Bureau Closing is one of the most important stages of buying a house. Learn how to prepare and what to expect so you [...]
Published On: July 14, 2018
Company and Its Former CEO Engaged In Illegal Debt Collection Practices (Reprint from CFPB announcement 7/13/18) The Bureau of Consumer Financial Protection (Bureau) announced a settlement with National Credit Adjusters, LLC (NCA), a privately-held company [...]
Published On: June 8, 2018
He now crushes the voice of the only organization that tries to protect you and me as consumers. Mulvaney protecting payday lenders and banks. November, 2017 Trump appointed Mick Mulvaney as “acting” director [...]
Published On: November 26, 2017
Citibank Deceives Borrowers 11/22/17 – The Consumer Financial Protection Bureau (CFPB) took action against Citibank, N.A. for student loan servicing failures that harmed borrowers. . Specifically, the Bureau found that Citibank: Citibank misled [...]
Published On: November 20, 2017
Reuters reports that Richard Cordray, director of the Consumer Financial Protection Bureau, will step down at the end of the month. Large companies (banks, auto finances, pay day loans and student loans, to name a [...]
Published On: October 19, 2017
Bank of America tries to bully a bankruptcy judge, ignoring the consequences of illegal acts, but the judge is not standing for it. October 19, 2017 – Article posted in Bloomberg.com. Bank of America seems [...]
I was extremely pleased by the professionalism
"I was extremely pleased by the professionalism" M.M. I was extremely pleased by the professionalism and care that I was handled with. I will recommend you to everyone I know that can use the expert help that you provided.
You will have to put in the required time and effort, but Diane’s processes and methodology does work
“You will have to put in the required time and effort, but Diane’s processes and methodology does work” A & N.S. I have worked in the demanding High Technology Industry for over 40 years and have been involved with many stressful and high pressure business situations worldwide. [...]
She helped me find resources and gave advice even if she will not be benefiting
She helped me find resources and gave advice even if she will not be benefiting. R.B. Diane Drain is a very kind person. She helped me find resources and gave advice even if she will not be benefiting from the advice. Thank you Diane! [...]
thank you for helping me keep my car and some self respect
"Thank you for helping me keep my car and some self respect." G. Diane – thank you for helping me keep my car and some self respect. This was so hard to do. I did feel a sense of relief once I saw you and we actually were [...]
Her expertise and guidance are unsurpassed
“Her expertise and guidance are unsurpassed” P.H. Diane and Jay are an impeccable professional team! She explains everything you need to know and puts your heart and mind at ease with her compassion and understanding throughout the filing process. Her expertise and guidance are unsurpassed! [...]
Diane and Jay were both very helpful and promptly answered questions that came up
"Diane and Jay were both very helpful and promptly answered questions that came up" N.F. Diane and Jay were both very helpful and promptly answered questions that came up either via return phone call, email or both. They both were very knowledgeable about the whole process and [...]
Thank you so much for your understanding and help!
"Thank you so much for your understanding and help!!" T. Thank you so much for your assistance with this. It’s nice to see that not everyone treats bankruptcy filers as lepers. I was afraid that filing was going to be a huge and embarrassing hurdle to overcome and [...]
Diane was extremely thorough and educated me
"Diane was extremely thorough and educated me" S.A. I had an old debt surprise me the other day by way of a Summons and Diane was kind enough to give me some solid advice. She is very knowledgeable and I highly recommend her if your are looking for [...]
I will never forget how much they helped me get my life back.
I will never forget how much they helped me get my life back. R.A. As you can imagine, filing for bankruptcy can be stressful. Finding the right attorney can add to this stress. Working with Diane and Jay to guide me through this difficult process was the [...]
I will be forever grateful to Diane and Jay for giving us our life back!
I will be forever grateful to Diane and Jay for giving us our life back! P.E. I cannot adequately describe how much we appreciate the help Diane and Jay provided us. We were in serious financial trouble, which created an incredible amount of stress that was beginning [...]
Our Emotional Ups and Downs Were Frequent, and Her Patience Was Unwavering!
“We highly recommend Diane Drain IF you are looking for the educated, knowledgeable, honest and transparent (and very fairly priced) attorney! ” P.R. We had recently relocated to Arizona from the Chicago area when we realized we had to face up to our financial problems, rather than [...]
It felt like we had some friends who cared about us
It felt like we had some friends who cared about us. S.D. My husband and I wanted to begin the process of starting our bankruptcy, but it’s really scary not knowing who you can trust and who would step up to bat for you. Diane and Jay [...]
I do appreciate your kindness
"I do appreciate your kindness ." D. I do appreciate your kindness in helping us through this tedious process.
Diane understands that a simple mistake could cost you in many ways
Diane understands that a simple mistake could cost you in many ways. J.D. After choosing to file bankruptcy, I selected another attorney at first, which was a huge mistake. He offered payment plans which seemed to be a good choice at the time. However, his lack of [...]
They helped me through a very difficult time
“They helped me through a very difficult time” P.J. Diane and Jay helped me through a very difficult time. My Husband passed after a year-long had to file chapter 7 bankruptcy, and needed to re-locate to Seattle to live with my daughter and her family. [...]
Diane and Jay were always very positive and consistently receptive in answering and returning phone calls and emails in a timely manner
Diane and Jay were always very positive and consistently receptive in answering and returning phone calls and emails in a timely manner. In summary, they are a class act and able to take a very challenging and difficult process and make it as humane and positive as anyone could. I [...]
Diane is very smart, patient, kind and sincere
Diane has a very calm confidence because she knows the laws inside and out. L.D. Diane is very smart, patient, kind and sincere. I am a better person for knowing her. I was so nervous to call and start the process but Diane made everything seem easy. [...]
From our initial consultation, we were impressed by Diane’s legal knowledge and compassionate nature
“From our initial consultation, we were impressed by Diane's legal knowledge and compassionate nature,” C.R. My elderly parents were experiencing financial difficulty due to dealings with an unscrupulous timeshare company. Their only option was to file bankruptcy. While searching for a bankruptcy attorney, we came across the [...]
