Published On: November 18, 2025
Article from the Federal Trade Commission, Consumer Advice, November 18, 2025 Use this action plan to avoid scams Scammers tell lots of different stories to try to get your money or personal information. They might lie and say [...]
Published On: February 23, 2025
The National Consumer Law Center (NCLC) is warning that the Trump Administration's actions to shut down the Consumer Financial Protection Bureau (CFPB) will devastate working families, honest businesses, and the economy. "Millionaires and billionaires are [...]
Published On: July 3, 2024
The Consumer Financial Protection Bureau (CFPB) released a report delving into the hidden costs consumers are forced to pay for health savings accounts. May 1, 2024 The following is a reprint from CFPB's website (provided [...]
Published On: July 7, 2020
Congress created the CFPB after the 2008 financial crash to protect consumers from what were seen as predatory and deceptive practices by financial institutions. UPDATE: May 16, 2024 – Consumer [...]
Published On: June 8, 2019
YOUR MORTGAGE CLOSING CHECKLIST By Melissa Yu – JUN 03, 2019, Consumer Financial Protection Bureau Closing is one of the most important stages of buying a house. Learn how to prepare and what to expect so you [...]
Published On: July 14, 2018
Company and Its Former CEO Engaged In Illegal Debt Collection Practices (Reprint from CFPB announcement 7/13/18) The Bureau of Consumer Financial Protection (Bureau) announced a settlement with National Credit Adjusters, LLC (NCA), a privately-held company [...]
Published On: June 8, 2018
He now crushes the voice of the only organization that tries to protect you and me as consumers. Mulvaney protecting payday lenders and banks. November, 2017 Trump appointed Mick Mulvaney as “acting” director [...]
Published On: November 26, 2017
Citibank Deceives Borrowers 11/22/17 – The Consumer Financial Protection Bureau (CFPB) took action against Citibank, N.A. for student loan servicing failures that harmed borrowers. . Specifically, the Bureau found that Citibank: Citibank misled [...]
Published On: November 20, 2017
Reuters reports that Richard Cordray, director of the Consumer Financial Protection Bureau, will step down at the end of the month. Large companies (banks, auto finances, pay day loans and student loans, to name a [...]
Published On: October 19, 2017
Bank of America tries to bully a bankruptcy judge, ignoring the consequences of illegal acts, but the judge is not standing for it. October 19, 2017 – Article posted in Bloomberg.com. Bank of America seems [...]
Diane Was Fabulous During Our Bankruptcy
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She is like your favorite professor who just happens to be a spitfire attorney and advocate for understanding, support, kindness and knowledge.
“She is like your favorite professor who just happens to be a spitfire attorney and advocate for understanding, support, kindness and knowledge.” N.B. I can't describe in a short review how much Diane and her team changed my life. I'm not being dramatic or cheesey. I had [...]
She helped me find resources and gave advice even if she will not be benefiting
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I will be forever grateful to Diane and Jay for giving us our life back!
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I was in financial turmoil for various reasons and was running scared
"I was in financial turmoil for various reasons and was running scared" G.S. Five years ago, I was in financial term oil for various reasons and was running scared. I did not know what to do or how how was going to get out of the mess [...]
We are very happy we were referred to Diane for assistance
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Top Notch Representation, Personalized Service
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Diane is sincerely interested
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We were extremely pleased
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Diane helped me understand bankruptcy.
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Made the Bankruptcy process very understandable and helpful
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This is your bankruptcy; you get out of it what you put in
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Diane Helped me Maneuver the Process of Bankruptcy Through an Unusual Situation
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genuine service, honest people, and the feeling of your case being prioritized
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They are compassionate truth-tellers who educate and empower
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Diane, Thank you so much!
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They helped me through a very difficult time
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You gave us great guidance
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