Published On: November 20, 2017
Reuters reports that Richard Cordray, director of the Consumer Financial Protection Bureau, will step down at the end of the month. Large companies (banks, auto finances, pay day loans and student loans, to name a [...]
Published On: October 19, 2017
Bank of America tries to bully a bankruptcy judge, ignoring the consequences of illegal acts, but the judge is not standing for it. October 19, 2017 – Article posted in Bloomberg.com. Bank of America seems [...]
Published On: October 10, 2017
Lenders Must Determine Upfront If Consumers Have the Ability to Repay Loans Payday and title loan traps October 5, 2017 The Consumer Financial Protection Bureau (CFPB) has developed a new rule which has common-sense protections [...]
Published On: August 8, 2017
From Bloomberg: Student Loan Giant Faces Trial over US Claim it Duped Borrowers. Lawsuits brought by Consumer Financial Protection Bureau and state attorneys general of Washington and Illinois allege that Navient mistreated hundreds of thousands [...]
Published On: July 13, 2017
New policy governing credit reporting criteria. Credit Score can make or break a consumer. Starting July 1, 2017, the three nationwide consumer reporting agencies, Equifax, Experian and TransUnion, are starting a new policy [...]
Published On: July 3, 2017
CREDIT REPAIR SCAMS – COMPANIES SUED FOR CHARGING ILLEGAL FEES AND MISLEADING CONSUMERS Credit repair schemes The Consumer Financial Protection Bureau (CFPB), June 27, 2017, filed two complaints and proposed final judgments in [...]
Published On: April 10, 2017
Thousands of student loan approval letters from FedLoan Servicing are not binding and can be rescinded at any time. According to a New York Times article “more than 550,000 people have signed up for a [...]
Published On: April 9, 2017
According to a report from the Consumer Financial Protection Bureau ‘CFBP’ Experian is fined $3 Million for Deceiving Consumers Washington, D.C. – The Consumer Financial Protection Bureau (CFPB) today took action against Experian and its [...]
Published On: July 21, 2016
Santander Bank Fined $10 Million for Illegal Overdraft Practices The Consumer Financial Protection Bureau (CFPB) ordered Santander Bank, N.A. to pay a $10 million fine for illegal marketing of overdraft services and using a telemarketing [...]
Published On: May 16, 2015
CONSUMER FINANCIAL PROTECTION BUREAU LAUNCHES PUBLIC INQUIRY INTO STUDENT LOAN SERVICING PRACTICES Announcement from the Consumer Financial Protection Bureau: WASHINGTON, D.C. — July, 2015 the Consumer Financial Protection Bureau (CFPB) is launching a public inquiry [...]
Diane was positive and she was also less expensive
"Diane was positive and she was also less expensive" Anonymous Diane and her team were true professionals throughout our bankruptcy process. My husband and I did extensive research when choosing an attorney and the information we received on Diane was positive and she was also less expensive [...]
We received invaluable expertise, recommendations, and advice throughout our chapter 13
“We received invaluable expertise, recommendations, and advice throughout our chapter 13. ” B.S. "The decision to declare bankruptcy is difficult. The journey through a 5-year Chapter 13 is more difficult. What was NOT difficult was the invaluable expertise, recommendations, and advice throughout that we received from Diane [...]
Her knowledge and patience are a model that every attorney should follow
“Her knowledge and patience are a model that every attorney should follow” S.H. Diane Drain is one of the most incredible attorneys I’ve ever had the pleasure of knowing. She takes the time necessary with each client to provide expert advice. Her knowledge and patience are a [...]
avoid bankruptcy mills
"Avoid bankruptcy mills" D. & B. We were extremely pleased with the quality and level of support you and Jay provided. We had shopped around a bit before contacting you and once we did the comparison with other attorneys and bankruptcy “mills” was extremely and significantly positive. [...]
My very sincere and heartfelt thanks
"My very sincere and heartfelt thanks." Anonymous My very sincere and heartfelt thanks. I am so very glad that I came across your site as I was educating myself on the situation and that I didn’t go with the first attorney I spoke to. You made this [...]
Diane shows compassion and understanding to her clients.
“Diane shows compassion and understanding to her clients.” M.W. Diane provides educated and honest information throughout the entire process. She shows compassion and understanding to her clients. She was not my first attorney but took my case on in very short order. She cleaned up all of [...]
Diane and Jay saved us.
“Diane and Jay saved us. We were in deed financial trouble due to my mother's care.” P.E. Diane and Jay saved us. We were in deep financial trouble due to my mother's care. Both Diane and Jay were always available to answer any questions and helped us [...]
I do not know what I would have done if I had not found you
"I do not know what I would have done if I had not found you." S. Diane – thank you very much for all of your help. I do not know what I would have done if I had not found you. Every other attorney I talked to [...]
I felt completely at ease
" I felt completely at ease." D.A. I was greatly relieved to find an attorney that I felt completely at ease with, confident in her professionalism and her staff; and to find someone I felt I could trust completely.
I Leaned on Diane’s Expertise
“Diane Took the Time to Drop Great Wisdom and Insight for my Situation. ” D. C. I called to lean on Diane’s expertise around trust deed financing (even though it’s not her primary practice focus) and she took the time to drop great wisdom and insight for [...]
My Attorney Was Disbarred, Diane Jumped in to Help.
“Diane has been a G_d send to me. My previous attorney was disbarred and I had a hearing before the Bankruptcy (Judge not the Trustee). Diane jumped in. Attended my court date and has taken care of me from there. . ” M.W. Diane has been a [...]
Diane, Thank you so much!
"Diane, Thank you so much!" G.S. Diane, Thank you so much! You did a fantastic job and made this complex process so easy to understand. As you know I interviewed a different Attorney first. I’m so happy I choose you! You are by far the most informed person on [...]
They eased my troubled mind
“They eased my troubled mind” P.A. My experience with both Diane Drain & Jay have eased my troubled mind! They both were Extra Helpful during this trying time!
I Made the Right Decision in Choosing Diane
“I'm 100% convinced I made the right decision in choosing Diane. ” P.K. I have just received my discharge from the court. It's been a long journey and I can't emphasize how instrumental a role that Diane and Jay played in helping me navigate this journey. In [...]
Bankruptcy Changed Our Lives for the Better.
"I'm forever grateful for her help during such a difficult time, and all she did to change our lives for the better." M.M. Years after declaring bankruptcy, I can reflect on how far my wife and I have come financially. I remember the shame and fear that [...]
Diane was patient, thorough, sympathetic, quick with responses and obviously knew what she was doing.
“Diane was patient, thorough, sympathetic, quick with responses and obviously knew what she was doing. ” D.S. I've never had to consult a bankruptcy attorney before but recently had to do just that on behalf of a family member. Although we decided to not go through with [...]
Superb Client Service
“Superb Client Service” E.G. Diane and Jay have far exceeded my expectations of legal services by going above and beyond. Not only did they help me prepare during that most stressful time period in my life but also educated me during the process to prevent any future [...]
You folks are the BEST OF THE BEST in Arizona
“You folks are the BEST OF THE BEST in Arizona” M.H. You and Jay are the best attorneys I have ever had or needed and thank God for the Honorable Robert Gottsfield in recommending you folks – I would have never made it through the entire process [...]
