Published On: November 20, 2017
Reuters reports that Richard Cordray, director of the Consumer Financial Protection Bureau, will step down at the end of the month. Large companies (banks, auto finances, pay day loans and student loans, to name a [...]
Published On: October 19, 2017
Bank of America tries to bully a bankruptcy judge, ignoring the consequences of illegal acts, but the judge is not standing for it. October 19, 2017 – Article posted in Bloomberg.com. Bank of America seems [...]
Published On: October 10, 2017
Lenders Must Determine Upfront If Consumers Have the Ability to Repay Loans Payday and title loan traps October 5, 2017 The Consumer Financial Protection Bureau (CFPB) has developed a new rule which has common-sense protections [...]
Published On: August 8, 2017
From Bloomberg: Student Loan Giant Faces Trial over US Claim it Duped Borrowers. Lawsuits brought by Consumer Financial Protection Bureau and state attorneys general of Washington and Illinois allege that Navient mistreated hundreds of thousands [...]
Published On: July 13, 2017
New policy governing credit reporting criteria. Credit Score can make or break a consumer. Starting July 1, 2017, the three nationwide consumer reporting agencies, Equifax, Experian and TransUnion, are starting a new policy [...]
Published On: July 3, 2017
CREDIT REPAIR SCAMS – COMPANIES SUED FOR CHARGING ILLEGAL FEES AND MISLEADING CONSUMERS Credit repair schemes The Consumer Financial Protection Bureau (CFPB), June 27, 2017, filed two complaints and proposed final judgments in [...]
Published On: April 10, 2017
Thousands of student loan approval letters from FedLoan Servicing are not binding and can be rescinded at any time. According to a New York Times article “more than 550,000 people have signed up for a [...]
Published On: April 9, 2017
According to a report from the Consumer Financial Protection Bureau ‘CFBP’ Experian is fined $3 Million for Deceiving Consumers Washington, D.C. – The Consumer Financial Protection Bureau (CFPB) today took action against Experian and its [...]
Published On: July 21, 2016
Santander Bank Fined $10 Million for Illegal Overdraft Practices The Consumer Financial Protection Bureau (CFPB) ordered Santander Bank, N.A. to pay a $10 million fine for illegal marketing of overdraft services and using a telemarketing [...]
Published On: May 16, 2015
CONSUMER FINANCIAL PROTECTION BUREAU LAUNCHES PUBLIC INQUIRY INTO STUDENT LOAN SERVICING PRACTICES Announcement from the Consumer Financial Protection Bureau: WASHINGTON, D.C. — July, 2015 the Consumer Financial Protection Bureau (CFPB) is launching a public inquiry [...]
We were extremely pleased
"We were extremely pleased!" Anonymous We were extremely pleased with the quality and level of support you and Jay provided. We had shopped around a bit before contacting you and once we did the comparison with other attorneys and bankruptcy “mills” was extremely and significantly positive. [...]
Diane Drain is really knowledgeable.
"Diane Drain is really knowledgeable." B.W. Diane Drain is really knowledgeable. She helped us tremendously in our bankruptcy case. We are thankful for all she did for us!
They helped me feel at ease with the process
“They helped me feel at ease with the process” T.R. Diane and Jay did a fantastic job helping me through the bankruptcy process and making sure I knew what I needed to do and what to expect every step of the way. They were amazing and helped [...]
what a great honor it was to have you represent us
"What a great honor it was to have you represent us." J & D Dearest Diane & Jay, Thank you for giving us the opportunity to express what a great honor it was to have you represent us in our bankruptcy. We are sneaking up on our third anniversary [...]
I feel better mentally and physically, just like you said I would
"I feel better mentally and physically, just like you said I would!" M. Thank you once again for your incredible knowledge and persistence with these people. Ever since we have done the filing, I feel better mentally and physically, just like you said I would. [...]
You made sure we could afford your fees
"You made sure we could afford your fees." J & P I thought lawyers were all greedy. You made sure we could afford your fees which allowed us to keep our car. There will never be a way to repay all you did for us. [...]
Diane handled a complicated eviction / Lift of Stay on a tenant who filed bankruptcy
“Diane handled a complicated eviction / Lift of Stay on a tenant who filed bankruptcy” B.R. Diane Drain is an expert who gets the job done! We hired Diane Drain to handle a complicated eviction / Lift of Stay on a tenant who filed bankruptcy. Not only [...]
Diane and Jay saved us.
“Diane and Jay saved us. We were in deed financial trouble due to my mother's care.” P.E. Diane and Jay saved us. We were in deep financial trouble due to my mother's care. Both Diane and Jay were always available to answer any questions and helped us [...]
From our initial consultation, we were impressed by Diane’s legal knowledge and compassionate nature
“From our initial consultation, we were impressed by Diane's legal knowledge and compassionate nature,” C.R. My elderly parents were experiencing financial difficulty due to dealings with an unscrupulous timeshare company. Their only option was to file bankruptcy. While searching for a bankruptcy attorney, we came across the [...]
helps to ensure that your assets are protected
“helps to ensure that your assets are protected” R.B. Diane is very detailed, and although it may be overwhelming it is in your best interest to do EXACTLY what she says to do. Follow her directions, be organized and prepared. This helps to ensure that your assets [...]
I really felt I could trust you
"I really felt I could trust you!" Excess Sales Proceeds, P. EXCESS SALE PROCEEDS: P. and I would like to thank you both, especially you Jay, for all the work you did in obtaining our Excess Funds check today. You somehow managed to get this done between January [...]
Thank you so much for your help
"Thank you so much for your help." S. Thank you so much for your help. I feel very good about my decision and I’m so very glad I chose you to represent me.
Diane and Jay were always very positive and consistently receptive in answering and returning phone calls and emails in a timely manner
Diane and Jay were always very positive and consistently receptive in answering and returning phone calls and emails in a timely manner. In summary, they are a class act and able to take a very challenging and difficult process and make it as humane and positive as anyone could. I [...]
she made things so easy to understand
“she made things so easy to understand” J.C. I could not have made a better choice than Diane to help me with my bankruptcy case. During what is a very difficult and stressful time, she made things so easy to understand and the process could not have [...]
She was honest and upfront with us and really knows her subject matter
"She was honest and upfront with us and really knows her subject matter" H.P. My wife and I had several questions and concerns regarding our home and a second mortgage which the lender is unwilling to work with us. After jumping through numerous hoops and an endless [...]
Filing for bankruptcy can be a stressful life event
“Filing for bankruptcy can be a stressful life event” R.A. Filing for bankruptcy can be a stressful life event, and selecting the right attorney can add to this stress. Diane and Jay were a pleasure to work with, and it is obvious that they are passionate about helping people [...]
I was in financial turmoil for various reasons and was running scared
"I was in financial turmoil for various reasons and was running scared" G.S. Five years ago, I was in financial term oil for various reasons and was running scared. I did not know what to do or how how was going to get out of the mess [...]
Diane is very concerned for your well-being
“My anxiety faded away with each conversation we had ” R.L. If you are considering a bankruptcy, there is no other person in the state of Arizona to talk with other than Diane Drain. She is very concerned for your well-being. Her knowledge and expertise allowed me [...]
