Published On: August 15, 2017
In an article published by Housingwire, author Ben Lane, Wells Fargo announced that it will pay $108 million to the federal government to settle allegations that the bank overcharged military veterans for refinance loans. [...]
Published On: August 8, 2017
From Bloomberg: Student Loan Giant Faces Trial over US Claim it Duped Borrowers. Lawsuits brought by Consumer Financial Protection Bureau and state attorneys general of Washington and Illinois allege that Navient mistreated hundreds of thousands [...]
Published On: July 3, 2017
CREDIT REPAIR SCAMS – COMPANIES SUED FOR CHARGING ILLEGAL FEES AND MISLEADING CONSUMERS Credit repair schemes The Consumer Financial Protection Bureau (CFPB), June 27, 2017, filed two complaints and proposed final judgments in [...]
Published On: April 18, 2017
Bank of America Hit with $45 Million in Punitive Damages for Bankruptcy Stay Violations In re: Sundquist v. Bank of America, NA | Bank of America Hit with $45 Million in Punitive Damages for Stay [...]
Published On: April 10, 2017
Thousands of student loan approval letters from FedLoan Servicing are not binding and can be rescinded at any time. According to a New York Times article “more than 550,000 people have signed up for a [...]
Published On: April 9, 2017
According to a report from the Consumer Financial Protection Bureau ‘CFBP’ Experian is fined $3 Million for Deceiving Consumers Washington, D.C. – The Consumer Financial Protection Bureau (CFPB) today took action against Experian and its [...]
Published On: March 20, 2017
Nationstar Mortgage fails to report accurate mortgage transactions Nationstar to pay 1.75 Million for failure to report accurate loan data. The Consumer Financial Protection Bureau (CFPB) took action against Nationstar Mortgage LLC for [...]
Published On: July 21, 2016
Santander Bank Fined $10 Million for Illegal Overdraft Practices The Consumer Financial Protection Bureau (CFPB) ordered Santander Bank, N.A. to pay a $10 million fine for illegal marketing of overdraft services and using a telemarketing [...]
Published On: November 13, 2015
Why Do Some Law Firms Act Like Salesmen in a Used Car Lot? Do clients really want to be treated like cattle, or is it that they are not good attorneys? Check out this website, [...]
Published On: May 30, 2015
The banks — Citigroup, JPMorgan Chase, UBS, Barclays and Royal Bank of Scotland Group — were hit with $5.6 billion in fines and penalties. Article in the Washington Post: Last [...]
They provided a balance of head and heart combined with expertise
"They provided a balance of head and heart combined with expertise!" R.F. She and her team are responsive, knowledgeable, efficient, trustworthy, good communicators, detail-oriented, well-connected, caring and compassionate. They provided a balance of head and heart combined with expertise and appropriate action to get it done. Being a well-established [...]
Your process and approach are clear, comprehensive, and thoughtful
"Your process and approach are clear, comprehensive, and thoughtful" A.J. Your process and approach are clear, comprehensive, and thoughtful. You treated us with the utmost respect and left no stone unturned in helping us to sort through and make appropriate decisions from our first meeting through the [...]
What a huge relief to be released from the financial burden
“If you follow everything she says the process is easy and stress free.” J.E. Don’t hesitate, call Diane! Diane has been a huge lifesaver! I reached out to Diane through a Google search when the existing law firm I had started with wasn’t communicating with me. She [...]
Diane has a wealth of knowledge
“Diane has a wealth of knowledge.” S.B. Sharing knowledge "Diane Drain is a wealth of knowledge. She is a great attorney." S.B.
Best Experience Ever!
“Best Experience Ever!” C.G. Answered all my questions and very knowledgeable team! Thank you C.G.
The best professional relationship that I have had with an attorney
"The best professional relationship that I have had with an attorney" M.L. The best professional relationship that I have had with an attorney (I’ve had more than my share of their services!)_I was treated with respect and all things were timely, correct, and according to plan. Thank you [...]
Diane made this whole process a lot less scary
"Diane made this whole process a lot less scary" L.S. Diane made this whole process a lot less scary and answered all my questions in a way that made me feel like this really wasn’t the end of the world for me. I would highly recommend her [...]
The Best
"The Best!" G.S. The best! Very professional, patient and kind. We hope we never are the position to use her again. But if you do she is the one to go to!
Diane and Jay helped out a family member file a bankruptcy.
"Some firms make you feel like a number and just want you to do the bankruptcy that benefits them more. Not Diane." S.E. Diane and Jay helped out a family member file a bankruptcy. They were very easy to work with during a their difficult time. Compassionate and [...]
Diane and Jay are very knowledgeable, and they guided me from beginning to end.
“Diane and Jay are very knowledgeable, and they guided me from beginning to end.” M.M. Diane and Jay are very knowledgeable, and they guided me from beginning to end. They were so organized, that each step was calculated. They are very nice, compassionate and professional. Thank you, [...]
Diane uses her website to promote the education of the bankruptcy process available to everyone
“Diane uses her website to promote the education of the bankruptcy process available to everyone” T & G. W. We found ourselves in a financial tsunami 2 yrs ago. No matter how we did things the financial outlook was getting worse and worse. We finally decided we [...]
It was a pleasure and privilege to be your client
"It was a pleasure and privilege to be your client." K. Thank you. It was a pleasure and privilege to be your client. I am continually grateful that I was led to you to help me through my bankruptcy process. You are truly the best of the best and [...]
Thanks for your professional and compassionate treatment
"Thanks for your professional and compassionate treatment." M & B Thanks for your professional and compassionate treatment of B. and myself. It was a pleasure working with you. As you are well aware, this was a very trying and sometimes painful 6 months but you helped us get [...]
It is a lot of work to prepare, but….we are more prepared for a better future
"It is a lot of work to prepare, but….we are more prepared for a better future" L & A.Q. My wife and I would like to thank Diane and Jay for their hospitality, thoroughness and patience. With the hard decision of wanting to file bankruptcy, they showed [...]
thank you for helping me keep my car and some self respect
"Thank you for helping me keep my car and some self respect." G. Diane – thank you for helping me keep my car and some self respect. This was so hard to do. I did feel a sense of relief once I saw you and we actually were [...]
She was very pleasant, knowledgeable and informative
"She was very pleasant, knowledgeable and informative" P.K. I live in Las Vegas and had a legal matter involving bankruptcy. My attorney in Las Vegas informed me that I would need an attorney from Arizona since the claim was filed in Arizona. I knew no one so [...]
Diane and Jay are a wonderful team
"Diane and Jay are a wonderful team!" R & S Diane and Jay are a wonderful team. Efficiency and clarity were the hallmark of our experience.
Diane helped me navigate through these dark and difficult times.
“Diane helped me navigate through these dark and difficult times. ” J.M. Before bankruptcy your sense of security feels compromised and is actually in a very fragile state. Often times people relate finances to personal uniqueness. Before bankruptcy this is broken. Through bankruptcy Diane helped me navigate through [...]

