Published On: January 17, 2015
“Safe Student Account Scorecard” that would help colleges to avoid partnering with financial institutions that offer checking and prepaid accounts with tricks and traps. Helping a client protect important assets before filing bankruptcy has always [...]
Published On: December 24, 2014
As an Arizona attorney with more than 25 years experience in bankruptcy and foreclosure I see people making desperate economic decisions they later regret. I deal with this behavior by mumbling under my breath (and [...]
Published On: November 19, 2014
Real life look into the seamy world of debt collecting and the shady characters at the center of the multi-billion dollar business. In fact, many of the debt collectors were drug dealers in their past [...]
Published On: November 16, 2014
United States Trustee investigating Chase, Bank of America, Citigroup and Synchrony Financial (formerly GE Capital Retail Finance) for selling "zombie debts". These so called "zombie debts" are debts that cannot be killed even by declaring [...]
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Published On: August 8, 2014
FICO to give less weight to unpaid medical bills that are with a collection agency. The other day a caller said “I used a document preparer or bankruptcy petition preparer. Certainly they have obligations to [...]
Published On: March 13, 2014
The Consumer Financial Protection Bureau wants to hear from you to learn about your experiences with the debt collection industry. The other day a caller said "I used a document preparer or bankruptcy petition preparer. [...]
Published On: December 22, 2013
Should an employer run credit reports on potential new employees? Dec. 17, 2013 Does a person's credit situation really reflect their ability to do a job? U.S. Sen. Elizabeth Warren, a Massachusetts Democrat, introduced legislation [...]
Published On: November 24, 2013
The Military Lending Act is intended to protect our military from being preyed on by unscrupulous short-term lenders. Seven years later the government is finding there are huge loopholes in the Act. Loopholes that do [...]
Published On: October 2, 2013
Credit card issuers face limits on fees and greater disclosure requirements as CFPB pledges more scrutiny after a 2009 law that revamped regulation of the business. Bully tactics used to scare or coerce buyers. October [...]
Published On: September 30, 2013
An Oregon woman sued Equifax, won an $18.6 million jury award for credit-report errors that went unfixed for years. More than $221 billion of these loans at the largest banks will hit this mark over [...]
You folks are the BEST OF THE BEST in Arizona
“You folks are the BEST OF THE BEST in Arizona” M.H. You and Jay are the best attorneys I have ever had or needed and thank God for the Honorable Robert Gottsfield in recommending you folks – I would have never made it through the entire process [...]
This was a real learning experience!
"This was a real learning experience!" W.S. This was a real learning experience! Every time I met with Diane I learned new things. Each visit I became calmer about the situation because it was a big step in getting my life back in order. The educational experience [...]
An expert who gets the job done!
"An expert who gets the job done!" B.R. An expert who gets the job done! We hired Diane Drain to handle a complicated eviction / Lift of Stay on a tenant who filed bankruptcy. Not only did she answer my multitude of questions in a timely manner, [...]
I feel better mentally and physically, just like you said I would
"I feel better mentally and physically, just like you said I would!" M. Thank you once again for your incredible knowledge and persistence with these people. Ever since we have done the filing, I feel better mentally and physically, just like you said I would. [...]
Diane was patient, thorough, sympathetic, quick with responses and obviously knew what she was doing.
“Diane was patient, thorough, sympathetic, quick with responses and obviously knew what she was doing. ” D.S. I've never had to consult a bankruptcy attorney before but recently had to do just that on behalf of a family member. Although we decided to not go through with [...]
I wish all attorneys treated their clients the way that Ms. Drain and Jay treated me
"I wish all attorneys treated their clients the way that Ms. Drain and Jay treated me." Anonymous I asked Ms. Drain to help me with a bankruptcy. When I first called I was scared, afraid to answer my phone and worried that my wages were about to be [...]
The best professional relationship that I have had with an attorney
"The best professional relationship that I have had with an attorney" M.L. The best professional relationship that I have had with an attorney (I’ve had more than my share of their services!)_I was treated with respect and all things were timely, correct, and according to plan. Thank you [...]
This attorney educates clients
"This attorney educates clients!" Anonymous This attorney educates clients on the bankruptcy process and helps them correctly complete the steps needed to reach the end of the process in a timely manner. She is thorough, professional and compassionate.
what a great honor it was to have you represent us
"What a great honor it was to have you represent us." J & D Dearest Diane & Jay, Thank you for giving us the opportunity to express what a great honor it was to have you represent us in our bankruptcy. We are sneaking up on our third anniversary [...]
Diane and Jay Answered All Our Questions
“They answered all our questions patiently and thoroughly explained the legal processes and what we could expect so there were no surprises. .” T.D and R.I. Diane and Jay are an absolutely phenomenal professional team. Bankruptcy is not an easy undertaking and there [...]
It felt like we had some friends who cared about us
It felt like we had some friends who cared about us. S.D. My husband and I wanted to begin the process of starting our bankruptcy, but it’s really scary not knowing who you can trust and who would step up to bat for you. Diane and Jay [...]
I would not hesitate to recommend Mr. Drain to anyone
"I would not hesitate to recommend Mr. Drain to anyone" R. It became necessary for me to file bankruptcy in earlier this year. While I was contemplating that action, I interviewed with several attorneys to determine their attitudes and work habits. In all but one I felt that the [...]
Thanks for your professional and compassionate treatment
"Thanks for your professional and compassionate treatment." M & B Thanks for your professional and compassionate treatment of B. and myself. It was a pleasure working with you. As you are well aware, this was a very trying and sometimes painful 6 months but you helped us get [...]
Diane cleaned up serious mistakes made by another attorney
Diane cleaned up serious mistakes made by another attorney. J.D. Diane helped me straighten out my case, after an attorney from a different law firm, made serious mistakes in my filing that could have been extremely detrimental. If not for her very professional guidance, constant communication and follow-up, while [...]
Diane and Jay were very patient with us
"Diane and Jay were very patient with us" N & J Diane and Jay were very patient with us in explaining every important detail involved in our case which helped ease the anxiety that sometimes came when we felt unsure about certain questions, Thank you. [...]
Her knowledge and patience are a model that every attorney should follow
“Her knowledge and patience are a model that every attorney should follow” S.H. Diane Drain is one of the most incredible attorneys I’ve ever had the pleasure of knowing. She takes the time necessary with each client to provide expert advice. Her knowledge and patience are a [...]
I Made the Right Decision in Choosing Diane
“I'm 100% convinced I made the right decision in choosing Diane. ” P.K. I have just received my discharge from the court. It's been a long journey and I can't emphasize how instrumental a role that Diane and Jay played in helping me navigate this journey. In [...]
Everything takes time
“Everything takes time” D.J. Everything takes time. Your help was outstanding and I am at the end now. Thank you for your patience. You and Jay get five stars from me!
