Published On: January 17, 2015
“Safe Student Account Scorecard” that would help colleges to avoid partnering with financial institutions that offer checking and prepaid accounts with tricks and traps. Helping a client protect important assets before filing bankruptcy has always [...]
Published On: December 24, 2014
As an Arizona attorney with more than 25 years experience in bankruptcy and foreclosure I see people making desperate economic decisions they later regret. I deal with this behavior by mumbling under my breath (and [...]
Published On: November 19, 2014
Real life look into the seamy world of debt collecting and the shady characters at the center of the multi-billion dollar business. In fact, many of the debt collectors were drug dealers in their past [...]
Published On: November 16, 2014
United States Trustee investigating Chase, Bank of America, Citigroup and Synchrony Financial (formerly GE Capital Retail Finance) for selling "zombie debts". These so called "zombie debts" are debts that cannot be killed even by declaring [...]
Published On: August 8, 2014
FICO to give less weight to unpaid medical bills that are with a collection agency. The other day a caller said “I used a document preparer or bankruptcy petition preparer. Certainly they have obligations to [...]
Published On: March 13, 2014
The Consumer Financial Protection Bureau wants to hear from you to learn about your experiences with the debt collection industry. The other day a caller said "I used a document preparer or bankruptcy petition preparer. [...]
Published On: December 22, 2013
Should an employer run credit reports on potential new employees? Dec. 17, 2013 Does a person's credit situation really reflect their ability to do a job? U.S. Sen. Elizabeth Warren, a Massachusetts Democrat, introduced legislation [...]
Published On: November 24, 2013
The Military Lending Act is intended to protect our military from being preyed on by unscrupulous short-term lenders. Seven years later the government is finding there are huge loopholes in the Act. Loopholes that do [...]
Published On: October 2, 2013
Credit card issuers face limits on fees and greater disclosure requirements as CFPB pledges more scrutiny after a 2009 law that revamped regulation of the business. Bully tactics used to scare or coerce buyers. October [...]
Published On: September 30, 2013
An Oregon woman sued Equifax, won an $18.6 million jury award for credit-report errors that went unfixed for years. More than $221 billion of these loans at the largest banks will hit this mark over [...]
It was clear she cared and was committed to helping people
"It was clear she cared and was committed to helping people." Posted on AVVO Anonymous When I made my decision to file for bankruptcy I did some research. I went through a link on the U.S. court website and read a lot online. Referrals from the court website [...]
Her warmth and caring and wealth of experience greatly eased the stress
Her warmth and caring and wealth of experience greatly eased the stress. J.R. One and a half years ago, after a series of physical problems, I finally admitted to myself that I could no longer handle my debt load. I was going under, and knew I would [...]
Thank you so much for your understanding and help!
"Thank you so much for your understanding and help!!" T. Thank you so much for your assistance with this. It’s nice to see that not everyone treats bankruptcy filers as lepers. I was afraid that filing was going to be a huge and embarrassing hurdle to overcome and [...]
what a great honor it was to have you represent us
"What a great honor it was to have you represent us." J & D Dearest Diane & Jay, Thank you for giving us the opportunity to express what a great honor it was to have you represent us in our bankruptcy. We are sneaking up on our third anniversary [...]
Any questions we had were answered quickly.
“Any questions we had were answered quickly. ” L. C. Diane and Jay have been wonderful through this whole experience. I don’t know what we would’ve done without them. Any questions we had were answered quickly. I would highly recommend their law firm if you’re looking for [...]
Diane handled a complicated eviction / Lift of Stay on a tenant who filed bankruptcy
“Diane handled a complicated eviction / Lift of Stay on a tenant who filed bankruptcy” B.R. Diane Drain is an expert who gets the job done! We hired Diane Drain to handle a complicated eviction / Lift of Stay on a tenant who filed bankruptcy. Not only [...]
Diane helped me retain my dignity
"Diane helped me retain my dignity ." S & A *Diane helped me retain my dignity during a very uncomfortable time. I am very grateful.
Rate Ms. Drain’s services: 5.0 out of 5.0
"Rate Ms. Drain’s services: 5.0 out of 5.0" Anonymous When I was looking for a bankruptcy attorney, the U.S. Courts’ website had some Phoenix attorney’s listed. I visited one in person and the then read Ms. Drain’s site. The in-person attorney gave me a 2 inch stack of papers [...]
If only you knew how much you changed our lives
"If only you knew how much you changed our lives!" B & J. If only you knew how much you changed our lives. I can sleep through the nite, answer my phone and door without worrying who would be on the other side. Bankruptcy was not an easy [...]
Nothing short of excellent
"Nothing short of excellent" A.M. Diane – you are nothing short of excellent! From the first hello, how can I help you- to congratulations, your discharge has been entered, you were superb! Patient, understanding, compassionate, kind, considerate, knowledgeable, highly-skilled expert are a few words that come to [...]
Thank you for your caring and professionalism with my case
"Caring and professional!" R.L. Thank you for your caring and professionalism with my case. You are the best!
very compassionate and explains everything
"very compassionate and explains everything" J & B.S. It was such a pleasure working with Diane through this difficult process. Diane is a wonderful attorney who not only knows the bankruptcy law inside and out, but is very compassionate and explains everything in detail through each step [...]
Thank you for helping us through such a difficult time
"Thank you for helping us through such a difficult time!" G & S Thank you for helping us through such a difficult time. You patience and expertise was comforting and we knew that we were in very good hands.
I Leaned on Diane’s Expertise
“Diane Took the Time to Drop Great Wisdom and Insight for my Situation. ” D. C. I called to lean on Diane’s expertise around trust deed financing (even though it’s not her primary practice focus) and she took the time to drop great wisdom and insight for [...]
Everything takes time
“Everything takes time” D.J. Everything takes time. Your help was outstanding and I am at the end now. Thank you for your patience. You and Jay get five stars from me!
I took your advice and have that old monkey off my back now!
"I took your advice and have that old monkey off my back now!" L.M. I had an old debt surprise me the other day by way of a Summons and Diane was kind enough to give me some solid advice. She is very knowledgeable and I highly [...]
Diane guided us every step of the way.
“Her assurance that there was nothing to be ashamed of, gave us the incentive to proceed.” D. Diane was fabulous during our bankruptcy, guiding us every step of the way. After medical bills got us behind, we didn’t know where to turn and felt uncomfortable filing. Her assurance [...]
Again, thank you
"Again, thank you." D & J Again, thank you. You made this unpleasant experience very calming and reassuring for both me and my wife.

