Published On: January 17, 2015
“Safe Student Account Scorecard” that would help colleges to avoid partnering with financial institutions that offer checking and prepaid accounts with tricks and traps. Helping a client protect important assets before filing bankruptcy has always [...]
Published On: December 24, 2014
As an Arizona attorney with more than 25 years experience in bankruptcy and foreclosure I see people making desperate economic decisions they later regret. I deal with this behavior by mumbling under my breath (and [...]
Published On: November 19, 2014
Real life look into the seamy world of debt collecting and the shady characters at the center of the multi-billion dollar business. In fact, many of the debt collectors were drug dealers in their past [...]
Published On: November 16, 2014
United States Trustee investigating Chase, Bank of America, Citigroup and Synchrony Financial (formerly GE Capital Retail Finance) for selling "zombie debts". These so called "zombie debts" are debts that cannot be killed even by declaring [...]
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Published On: August 8, 2014
FICO to give less weight to unpaid medical bills that are with a collection agency. The other day a caller said “I used a document preparer or bankruptcy petition preparer. Certainly they have obligations to [...]
Published On: March 13, 2014
The Consumer Financial Protection Bureau wants to hear from you to learn about your experiences with the debt collection industry. The other day a caller said "I used a document preparer or bankruptcy petition preparer. [...]
Published On: December 22, 2013
Should an employer run credit reports on potential new employees? Dec. 17, 2013 Does a person's credit situation really reflect their ability to do a job? U.S. Sen. Elizabeth Warren, a Massachusetts Democrat, introduced legislation [...]
Published On: November 24, 2013
The Military Lending Act is intended to protect our military from being preyed on by unscrupulous short-term lenders. Seven years later the government is finding there are huge loopholes in the Act. Loopholes that do [...]
Published On: October 2, 2013
Credit card issuers face limits on fees and greater disclosure requirements as CFPB pledges more scrutiny after a 2009 law that revamped regulation of the business. Bully tactics used to scare or coerce buyers. October [...]
Published On: September 30, 2013
An Oregon woman sued Equifax, won an $18.6 million jury award for credit-report errors that went unfixed for years. More than $221 billion of these loans at the largest banks will hit this mark over [...]
Diane and Jay are a great team
“Amazing experience” L.A. Diane and Jay are a great team. Diane took the time to explain every step of the way and provide me with so much education regarding my bankruptcy. The material I obtain was and is very helpful to have a stable life. Thank you [...]
Absolutely top notch
"Absolutely top notch" D.W. Absolutely top notch. All my questions were answered. Would definitely recommend this firm to anyone.
She was more interested in my welfare than in charging a fee
She was more interested in my welfare than in charging a fee. L.B. I cannot tell you how grateful I am that Diane Drain took my call. I was desperate and she made me feel that I could sleep through the nite. She explained all my options [...]
I would not hesitate to recommend Mr. Drain to anyone
"I would not hesitate to recommend Mr. Drain to anyone" R. It became necessary for me to file bankruptcy in earlier this year. While I was contemplating that action, I interviewed with several attorneys to determine their attitudes and work habits. In all but one I felt that the [...]
You truly are amazing
"You truly are amazing" B. & M. You truly are amazing – we can never thank you enough for your hard work, concern and professionalism. I knew from my initial phone call to you that I was very lucky to have found you. [...]
Top Notch Representation, Personalized Service
“Top Notch Representation, Personalized Service! ” T.M. Diane Drain personally answers her incoming calls! Every individual has their own specific reasons for seeking bankruptcy protection. I enlisted Ms. Drain's assistance and from that first consult I realized that this was not your typical "legal factory" churning out [...]
My very sincere and heartfelt thanks
"My very sincere and heartfelt thanks." Anonymous My very sincere and heartfelt thanks. I am so very glad that I came across your site as I was educating myself on the situation and that I didn’t go with the first attorney I spoke to. You made this [...]
Diane was very concerned and compassionate
"Diane was very concerned and compassionate." Anonymous Filing bankruptcy was not an easy decision but Diane made the whole process very easy and understandable. As a client you have a lot of control as to your personal outcome. Be diligent, do the homework, and complete all the information [...]
Diane took over my case when my other attorney was disbarred.
“Diane took over my case when my other attorney was disbarred. ” M.W. Diane Drain is consummate professional. She took over my case when my other attorney was disbarred. This meant appearing on my behalf in Federal Court Judge (not just the Trustee) with about one week’s [...]
Everything takes time
“Everything takes time” D.J. Everything takes time. Your help was outstanding and I am at the end now. Thank you for your patience. You and Jay get five stars from me!
she made things so easy to understand
“she made things so easy to understand” J.C. I could not have made a better choice than Diane to help me with my bankruptcy case. During what is a very difficult and stressful time, she made things so easy to understand and the process could not have [...]
They provide hope and ease throughout a very stressful situation
“They provide hope and ease throughout a very stressful situation” C.G. Diane and Jay provide hope and ease throughout a very stressful situation. Diane is thorough, knowledgeable, experienced and trustworthy. She takes her time with each step ensuring she understands the story. They are both available when [...]
I have followed your advice
"I have followed your advice." B.B. About 10 years ago you represented me in my bankruptcy and you were wonderful. I have referred a number of people to you, though I fear some of them did not have the ovaries for the follow through. I have followed your [...]
She helped me find resources and gave advice even if she will not be benefiting
She helped me find resources and gave advice even if she will not be benefiting. R.B. Diane Drain is a very kind person. She helped me find resources and gave advice even if she will not be benefiting from the advice. Thank you Diane! [...]
genuine service, honest people, and the feeling of your case being prioritized
“If you are in need of genuine service, honest people, and the feeling of having your case prioritized. Come here.” M.B. "Jay & Diane were absolutly phenomenal handling my case. Diane laid out a detailed step-by-step plan of what to expect. She guided me and my family [...]
Diane is very smart, patient, kind and sincere
Diane has a very calm confidence because she knows the laws inside and out. L.D. Diane is very smart, patient, kind and sincere. I am a better person for knowing her. I was so nervous to call and start the process but Diane made everything seem easy. [...]
They provided a balance of head and heart combined with expertise
"They provided a balance of head and heart combined with expertise!" R.F. She and her team are responsive, knowledgeable, efficient, trustworthy, good communicators, detail-oriented, well-connected, caring and compassionate. They provided a balance of head and heart combined with expertise and appropriate action to get it done. Being a well-established [...]
Diane and Jay were able to ease our fears.
“Diane and Jay were able to ease our fears. ” J.L. Diane and Jay were the absolute best. Going through the bankruptcy process can be quite worrisome. Diane and Jay were able to ease our fears and made the process as smooth as possible. J.L. [...]
