Published On: October 10, 2017
Lenders Must Determine Upfront If Consumers Have the Ability to Repay Loans Payday and title loan traps October 5, 2017 The Consumer Financial Protection Bureau (CFPB) has developed a new rule which has common-sense protections [...]
Published On: August 8, 2017
From Bloomberg: Student Loan Giant Faces Trial over US Claim it Duped Borrowers. Lawsuits brought by Consumer Financial Protection Bureau and state attorneys general of Washington and Illinois allege that Navient mistreated hundreds of thousands [...]
Published On: July 13, 2017
New policy governing credit reporting criteria. Credit Score can make or break a consumer. Starting July 1, 2017, the three nationwide consumer reporting agencies, Equifax, Experian and TransUnion, are starting a new policy [...]
Published On: July 3, 2017
CREDIT REPAIR SCAMS – COMPANIES SUED FOR CHARGING ILLEGAL FEES AND MISLEADING CONSUMERS Credit repair schemes The Consumer Financial Protection Bureau (CFPB), June 27, 2017, filed two complaints and proposed final judgments in [...]
Published On: April 10, 2017
Thousands of student loan approval letters from FedLoan Servicing are not binding and can be rescinded at any time. According to a New York Times article “more than 550,000 people have signed up for a [...]
Published On: April 9, 2017
According to a report from the Consumer Financial Protection Bureau ‘CFBP’ Experian is fined $3 Million for Deceiving Consumers Washington, D.C. – The Consumer Financial Protection Bureau (CFPB) today took action against Experian and its [...]
Published On: July 21, 2016
Santander Bank Fined $10 Million for Illegal Overdraft Practices The Consumer Financial Protection Bureau (CFPB) ordered Santander Bank, N.A. to pay a $10 million fine for illegal marketing of overdraft services and using a telemarketing [...]
Published On: May 16, 2015
CONSUMER FINANCIAL PROTECTION BUREAU LAUNCHES PUBLIC INQUIRY INTO STUDENT LOAN SERVICING PRACTICES Announcement from the Consumer Financial Protection Bureau: WASHINGTON, D.C. — July, 2015 the Consumer Financial Protection Bureau (CFPB) is launching a public inquiry [...]
Published On: April 15, 2015
Why Do Some Law Firms Act Like Used Car Sales Lots? The Consumer Financial Protection Bureau (CFPB) (4/15/15) issued a final interpretive rule on how to provide mortgage applicants with a list of local homeownership [...]
Published On: January 26, 2015
Wells Fargo and Chase to Pay $35.7 Million After Loan Officers Illegally Traded Referrals for Cash and Marketing Services ILLEGAL MORTGAGE SCHEMES: The Consumer Financial Protection Bureau (CFPB) and the Maryland Attorney General took action [...]
Her knowledge and ability to ask the right questions enabled myself to have a plan of action
Her knowledge and ability to ask the right questions enabled myself to have a plan of action. L.G. I can’t begin to adequately express how professional, caring and dialed in Ms. Drain was when I consulted with her. Her knowledge and ability to ask the right questions enabled myself [...]
Diane and Jay helped out a family member file a bankruptcy.
"Some firms make you feel like a number and just want you to do the bankruptcy that benefits them more. Not Diane." S.E. Diane and Jay helped out a family member file a bankruptcy. They were very easy to work with during a their difficult time. Compassionate and [...]
Diane and Jay Answered All Our Questions
“They answered all our questions patiently and thoroughly explained the legal processes and what we could expect so there were no surprises. .” T.D and R.I. Diane and Jay are an absolutely phenomenal professional team. Bankruptcy is not an easy undertaking and there [...]
Superb Client Service
“Superb Client Service” E.G. Diane and Jay have far exceeded my expectations of legal services by going above and beyond. Not only did they help me prepare during that most stressful time period in my life but also educated me during the process to prevent any future [...]
she made things so easy to understand
“she made things so easy to understand” J.C. I could not have made a better choice than Diane to help me with my bankruptcy case. During what is a very difficult and stressful time, she made things so easy to understand and the process could not have [...]
Her team did a fantastic job taking care of my case
"Her team did a fantastic job taking care of my case" C.C. Diane helped me with my Bankruptcy and it was one the more complicated ones where the trustee asked for quite a bit of information and she and Jay did a fantastic job taking care of [...]
Diane helped guide me through the bankruptcy every step of the way, with a very calm demeanor
Diane helped guide me through the bankruptcy every step of the way, with a very calm demeanor. D.W. If you have to file bankruptcy, I recommend you hire Diane Drain. After speaking to 3 other bankruptcy attorneys before Diane, I believe I know the difference between a knowledgeable, professional, [...]
Diane and Jay are the Best
“Diane told me how to file a complaint against Scott Forrester and ask the State Bar for my money back.” D.B. Diane and Jay have been wonderful to work with, they are really the best. I found them after paying Scott Forrester and finding out he was [...]
I Made the Right Decision in Choosing Diane
“I'm 100% convinced I made the right decision in choosing Diane. ” P.K. I have just received my discharge from the court. It's been a long journey and I can't emphasize how instrumental a role that Diane and Jay played in helping me navigate this journey. In [...]
Diane has a wealth of knowledge
“Diane has a wealth of knowledge.” S.B. Sharing knowledge "Diane Drain is a wealth of knowledge. She is a great attorney." S.B.
You truly are amazing
"You truly are amazing" B. & M. You truly are amazing – we can never thank you enough for your hard work, concern and professionalism. I knew from my initial phone call to you that I was very lucky to have found you. [...]
I took your advice and have that old monkey off my back now!
"I took your advice and have that old monkey off my back now!" L.M. I had an old debt surprise me the other day by way of a Summons and Diane was kind enough to give me some solid advice. She is very knowledgeable and I highly [...]
I Leaned on Diane’s Expertise
“Diane Took the Time to Drop Great Wisdom and Insight for my Situation. ” D. C. I called to lean on Diane’s expertise around trust deed financing (even though it’s not her primary practice focus) and she took the time to drop great wisdom and insight for [...]
The best professional relationship that I have had with an attorney
"The best professional relationship that I have had with an attorney" M.L. The best professional relationship that I have had with an attorney (I’ve had more than my share of their services!)_I was treated with respect and all things were timely, correct, and according to plan. Thank you [...]
Diane guided us every step of the way.
“Her assurance that there was nothing to be ashamed of, gave us the incentive to proceed.” D. Diane was fabulous during our bankruptcy, guiding us every step of the way. After medical bills got us behind, we didn’t know where to turn and felt uncomfortable filing. Her assurance [...]
Best Bankruptcy Attorney in Phoenix!
“Best Bankruptcy Attorney in Phoenix!” Anon It was such a pleasure working with Diane through this difficult process. Diane is a wonderful attorney who not only knows the bankruptcy law inside and out, but is very compassionate and explains everything in detail through each step of the [...]
Again, thank you
"Again, thank you." D & J Again, thank you. You made this unpleasant experience very calming and reassuring for both me and my wife.
I suffer from anxiety and was paralyzed by fear. Thank Goodness I found Diane Drain.
“She broke down the process into manageable portions that I could handle.” S.S. I had waited to the eleventh hour to actually contact Diane Drain for help with my Chapter 7 bankruptcy. I suffer from an anxiety issue and was paralyzed by fear. Thank Goodness I was [...]
