Published On: March 13, 2014
The Consumer Financial Protection Bureau wants to hear from you to learn about your experiences with the debt collection industry. The other day a caller said "I used a document preparer or bankruptcy petition preparer. [...]
Published On: December 24, 2013
National City Bank to pay $35 million for overcharged black and Hispanic borrowers on mortgages from 2002 through 2008. National Bank is now PNC Financial Services Group. National Bank charged with discrimination. Federal [...]
Published On: December 23, 2013
OCWEN TO provide $2 billion in principal forgiveness relief to homeowners throughout the next three years as part of a settlement agreement. The other day a caller said "I used a document preparer or bankruptcy [...]
Published On: December 18, 2013
As of 2013, student loans are the nation’s second-largest consumer debt market. It is predicted that student loan defaults will be the next financial tidal wave to hit the nation. The other day a caller [...]
Published On: November 29, 2013
Cash America International, Inc., one of the largest payday lenders in the country, to pay $19 Million.. The company agreed to reimburse up to $14 million related to debt collection lawsuits and $5 million penalty [...]
Published On: November 24, 2013
The Military Lending Act is intended to protect our military from being preyed on by unscrupulous short-term lenders. Seven years later the government is finding there are huge loopholes in the Act. Loopholes that do [...]
Published On: November 7, 2013
More than 600,000 federal student loan borrowers who began repaying their debts in 2010 defaulted on their loans by 2012. More than $221 billion of these loans at the largest banks will hit this mark [...]
Published On: November 6, 2013
Debt collectors face new rules under proposal from Consumer Financial Protection Bureau (By Danielle Douglas, Published: November 5) According to the Washington Post: the government is preparing restrictions on debt collectors, a loosely regulated industry [...]
Published On: October 2, 2013
Credit card issuers face limits on fees and greater disclosure requirements as CFPB pledges more scrutiny after a 2009 law that revamped regulation of the business. Bully tactics used to scare or coerce buyers. October [...]
Published On: September 28, 2013
Small bank mistakes result in blacklisting more than a million low-income Americans from being able to get a checking account for years. More than $221 billion of these loans at the largest banks will hit [...]
whole process went very smoothly from beginning to end
"whole process went very smoothly from beginning to end." Anonytmous We filed for chapter 7 bankruptcy and the whole process went very smoothly from beginning to end. This was thanks to Ms. Drain who was caring, professional and committed to making sure that we fully understood the bankruptcy [...]
I will be forever grateful to Diane and Jay for giving us our life back!
I will be forever grateful to Diane and Jay for giving us our life back! P.E. I cannot adequately describe how much we appreciate the help Diane and Jay provided us. We were in serious financial trouble, which created an incredible amount of stress that was beginning [...]
They are compassionate truth-tellers who educate and empower
They are compassionate truth-tellers who educate and empower. M.R. Diane and Jay are caring and competent professionals who have helped so many people through difficult legal processes. They are compassionate truth-tellers who educate and empower as much as they provide legal assistance. Highly recommend. [...]
Diane and Jay are a wonderful team
"Diane and Jay are a wonderful team!" R & S Diane and Jay are a wonderful team. Efficiency and clarity were the hallmark of our experience.
Experience more comfortable and professional than expected
“Experience more comfortable and professional than expected” D & D.S. Our experience with you as council was so much more comfortable and professional than I expected. You are simply the best. I recommend anyone who has the unfortunate situation of being faced with bankruptcy to seek your [...]
An expert who gets the job done!
"An expert who gets the job done!" B.R. An expert who gets the job done! We hired Diane Drain to handle a complicated eviction / Lift of Stay on a tenant who filed bankruptcy. Not only did she answer my multitude of questions in a timely manner, [...]
genuine service, honest people, and the feeling of your case being prioritized
“If you are in need of genuine service, honest people, and the feeling of having your case prioritized. Come here.” M.B. "Jay & Diane were absolutly phenomenal handling my case. Diane laid out a detailed step-by-step plan of what to expect. She guided me and my family [...]
Mrs. Drain is very direct and clear
"Mrs. Drain is very direct and clear." Anonymous When my wife and I first considered bankruptcy we contacted one of the TV advertised law firms that specializes in bankruptcy law. On our appointment we met a group of the most inept people I have ever met. It was exactly [...]
Diane guided us every step of the way.
“Her assurance that there was nothing to be ashamed of, gave us the incentive to proceed.” D. Diane was fabulous during our bankruptcy, guiding us every step of the way. After medical bills got us behind, we didn’t know where to turn and felt uncomfortable filing. Her assurance [...]
Your fees are extremely reasonable
"Your fees are extremely reasonable!" N. We cannot thank you enough for helping us through this difficult and embarrassing situation. After our first phone conversation I had no doubt you would be able to help us and that you actually cared about our situation. So many larger firms [...]
Bankruptcy Changed Our Lives for the Better.
"I'm forever grateful for her help during such a difficult time, and all she did to change our lives for the better." M.M. Years after declaring bankruptcy, I can reflect on how far my wife and I have come financially. I remember the shame and fear that [...]
You relieved deep seated fears for me…
“You relieved deep seated fears for me…” J.M. You made this terribly difficult situation as comfortable for me as possible. You relieved deep seated fears for me and I felt I was very well taken care of and I felt every area was taken care of completely. [...]
Diane is very smart, patient, kind and sincere
Diane has a very calm confidence because she knows the laws inside and out. L.D. Diane is very smart, patient, kind and sincere. I am a better person for knowing her. I was so nervous to call and start the process but Diane made everything seem easy. [...]
Diane and Jay are the Best
“Diane told me how to file a complaint against Scott Forrester and ask the State Bar for my money back.” D.B. Diane and Jay have been wonderful to work with, they are really the best. I found them after paying Scott Forrester and finding out he was [...]
Diane and Jay were excellent
“Diane and Jay were excellent” R.B. Diane and Jay were excellent. They were very patient with all the questions we had during the process. I would recommend them for anyone who needs help.
Communication is key when entering into a bankruptcy
“Communication is key when entering into a bankruptcy” K.H. I can’t say enough good things about Diane. The way she handled my not typical circumstances was amazing. I was very nervous to start the bankruptcy process but Diane just has a very comforting way of explaining the [...]
Superb Client Service
“Superb Client Service” E.G. Diane and Jay have far exceeded my expectations of legal services by going above and beyond. Not only did they help me prepare during that most stressful time period in my life but also educated me during the process to prevent any future [...]
Diane and Jay are a great team
“Amazing experience” L.A. Diane and Jay are a great team. Diane took the time to explain every step of the way and provide me with so much education regarding my bankruptcy. The material I obtain was and is very helpful to have a stable life. Thank you [...]
