Published On: March 13, 2014
The Consumer Financial Protection Bureau wants to hear from you to learn about your experiences with the debt collection industry. The other day a caller said "I used a document preparer or bankruptcy petition preparer. [...]
Published On: December 24, 2013
National City Bank to pay $35 million for overcharged black and Hispanic borrowers on mortgages from 2002 through 2008. National Bank is now PNC Financial Services Group. National Bank charged with discrimination. Federal [...]
Published On: December 23, 2013
OCWEN TO provide $2 billion in principal forgiveness relief to homeowners throughout the next three years as part of a settlement agreement. The other day a caller said "I used a document preparer or bankruptcy [...]
Published On: December 18, 2013
As of 2013, student loans are the nation’s second-largest consumer debt market. It is predicted that student loan defaults will be the next financial tidal wave to hit the nation. The other day a caller [...]
Published On: November 29, 2013
Cash America International, Inc., one of the largest payday lenders in the country, to pay $19 Million.. The company agreed to reimburse up to $14 million related to debt collection lawsuits and $5 million penalty [...]
Published On: November 24, 2013
The Military Lending Act is intended to protect our military from being preyed on by unscrupulous short-term lenders. Seven years later the government is finding there are huge loopholes in the Act. Loopholes that do [...]
Published On: November 7, 2013
More than 600,000 federal student loan borrowers who began repaying their debts in 2010 defaulted on their loans by 2012. More than $221 billion of these loans at the largest banks will hit this mark [...]
Published On: November 6, 2013
Debt collectors face new rules under proposal from Consumer Financial Protection Bureau (By Danielle Douglas, Published: November 5) According to the Washington Post: the government is preparing restrictions on debt collectors, a loosely regulated industry [...]
Published On: October 2, 2013
Credit card issuers face limits on fees and greater disclosure requirements as CFPB pledges more scrutiny after a 2009 law that revamped regulation of the business. Bully tactics used to scare or coerce buyers. October [...]
Published On: September 28, 2013
Small bank mistakes result in blacklisting more than a million low-income Americans from being able to get a checking account for years. More than $221 billion of these loans at the largest banks will hit [...]
If you do your work (make sure everything is accurate) she will do hers and you will have great results
If you do your work (make sure everything is accurate) she will do hers and you will have great results. C & P Diane is a great attorney that made our BK experience as smooth as possible. Before seeing Diane, we went to another attorney who told [...]
Efficient and Effective
"efficient and effective" Anonymous Diane was efficient and effective in handling my case. She has made herself available whenever a question arose. Her interface with the trustee allowed me sufficient time to allow an expedited discharge. Her office has provided an open door for any future issues [...]
This attorney educates clients
"This attorney educates clients!" Anonymous This attorney educates clients on the bankruptcy process and helps them correctly complete the steps needed to reach the end of the process in a timely manner. She is thorough, professional and compassionate.
she is the last person to quit, and the first person to help
“she is the last person to quit, and the first person to help” Beits Livneh, Legal Technology Solutions Diane is a first CUSTOMER that I’m leaving a review for… As her IT consultant, Diane proves to us weekly that she is a capable, responsible, honest and hard working woman! [...]
Five Stars is Not Enough.
“Five Stars is Not Enough. ” T.D. It would be difficult to fully describe how effective and talented Diane is. She took my exceptionally (some would say ridiculously) complex case and made sense of it. I'd had a very negative experience with my former counsel and from Day [...]
OTHER REVIEWS – “She took her time to answer questions, even on a Sunday.”
“ She took her time to answer every single one of my questions and guided me how to go about resolving my issue” Mauro Rodriguez I just want to thank Diane for such professionalism, knowledge, and for being so patient and attentive. I called on a Sunday [...]
Diane helped me navigate through these dark and difficult times.
“Diane helped me navigate through these dark and difficult times. ” J.M. Before bankruptcy your sense of security feels compromised and is actually in a very fragile state. Often times people relate finances to personal uniqueness. Before bankruptcy this is broken. Through bankruptcy Diane helped me navigate through [...]
Rated high among her peers
"Rated high among her peers" Anonymous Ms. Drain helped make a very difficult time more bearable. She treated us with the utmost respect and caring while pushing us to get together the paperwork needed to get us to the best possible end result. It was very obvious [...]
Your process and approach are clear, comprehensive, and thoughtful
"Your process and approach are clear, comprehensive, and thoughtful" A.J. Your process and approach are clear, comprehensive, and thoughtful. You treated us with the utmost respect and left no stone unturned in helping us to sort through and make appropriate decisions from our first meeting through the [...]
She Took the Time to Help Me Find Someone
“The Kind of Attorney You Want on Your Side... ” A.V. Diane Drain is an amazing person. She is the kind of attorney you want on your side and comes highly recommended by other attorney's. Even though my case was not a bankruptcy case, she took time [...]
I suffer from anxiety and was paralyzed by fear. Thank Goodness I found Diane Drain.
“She broke down the process into manageable portions that I could handle.” S.S. I had waited to the eleventh hour to actually contact Diane Drain for help with my Chapter 7 bankruptcy. I suffer from an anxiety issue and was paralyzed by fear. Thank Goodness I was [...]
Diane answered everything promptly with additional information
Diane answered everything promptly with additional information. E.H. Diane is a very informative, thorough, highly intelligent and respectful individual and lawyer. Any questions or concerns I had throughout my bankruptcy, she answered everything promptly with additional information. I recommend her services 100%!! Nothing but the highest praise for [...]
Her expertise and guidance are unsurpassed
“Her expertise and guidance are unsurpassed” P.H. Diane and Jay are an impeccable professional team! She explains everything you need to know and puts your heart and mind at ease with her compassion and understanding throughout the filing process. Her expertise and guidance are unsurpassed! [...]
I really felt I could trust you
"I really felt I could trust you!" Excess Sales Proceeds, P. EXCESS SALE PROCEEDS: P. and I would like to thank you both, especially you Jay, for all the work you did in obtaining our Excess Funds check today. You somehow managed to get this done between January [...]
Highly recommend Diane and Jay
Highly recommend Diane and Jay. C.T. Diane and Jay were not only very knowledgeable and patient, but they took time to educate me and point me to the resources I needed. Diane and Jay walked me through every step and worked with me through any confusion or [...]
Rate Ms. Drain’s services: 5.0 out of 5.0
"Rate Ms. Drain’s services: 5.0 out of 5.0" Anonymous When I was looking for a bankruptcy attorney, the U.S. Courts’ website had some Phoenix attorney’s listed. I visited one in person and the then read Ms. Drain’s site. The in-person attorney gave me a 2 inch stack of papers [...]
Highly recommend Diane Drain!
“Highly recommend Diane Drain!” J.P. I could not have made a better choice than Diane to help me with my bankruptcy case. During what is a very difficult and stressful time, she made things so easy to understand and the process could not have gone smoother. If [...]
Diane and Jay are caring professionals providing exemplary representation
“I found the Law Office of D.L. Drain to be caring professionals providing exemplary representation…” R.B. Disability and subsequent early retirement caused a growing realization of the need to pursue bankruptcy. I started the process of selecting an attorney with fear and trepidation. [...]

