The IRS indicates it will give taxpayers and their representative written notice that the accounts are being transferred to the private collection agencies. The agencies are to send a second, separate letter to the taxpayer and their representative confirming this transfer.
Private collection agencies can identify themselves as contractors of the IRS collecting taxes. But, employees of these collection agencies must follow provisions of the Fair Debt Collection Practices Act, including being courteous and respect taxpayer rights.
The IRS warns that the private collection agencies will not ask for payment on a prepaid debit, iTunes or gift card (as has been happening with the scams). Instead, taxpayers will be informed about electronic payment options for taxpayers on IRS.gov/Pay Your Tax Bill. Payment by check should be payable to the U.S. Treasury and sent directly to IRS, not the private collection agency.
Tax Scams and Consumer Alerts
The IRS will continue to keep taxpayers informed about scams and provide tips for protecting themselves. The IRS encourages taxpayers to visit IRS.gov for information including the “Tax Scams and Consumer Alerts” page.
Private Collection Agencies Selected:
The IRS will assign cases to these private collection agencies:
- CBE
P.O. Box 2217
Waterloo, IA 50704
1-800-910-5837 - ConServe
P.O. Box 307
Fairport, NY 14450-0307
1-844-853-4875 - Performant
P.O. Box 9045
Pleasanton CA 94566-9045
1-844-807-9367 - Pioneer
PO Box 500
Horseheads, NY 14845
1-800-448-3531
NOTE: If the taxpayer does not want to work with the assigned private collection agency to settle their overdue tax account, they must submit a request in writing to the private collection agency.
Diane is a well respected Arizona bankruptcy and foreclosure attorney. As a retired law professor, she believes in offering everyone, not just her clients, advice about bankruptcy and Arizona foreclosure laws. Diane is also a mentor to hundreds of Arizona attorneys.
*Important Note from Diane: Everything on this web site is offered for educational purposes only and not intended to provide legal advice, nor create an attorney client relationship between you, me, or the author of any article. Information in this web site should not be used as a substitute for competent legal advice from an attorney familiar with your personal circumstances and licensed to practice law in your state. Make sure to check out their reviews.*
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