Published On: March 13, 2014
The Consumer Financial Protection Bureau wants to hear from you to learn about your experiences with the debt collection industry. The other day a caller said "I used a document preparer or bankruptcy petition preparer. [...]
Published On: November 24, 2013
The Military Lending Act is intended to protect our military from being preyed on by unscrupulous short-term lenders. Seven years later the government is finding there are huge loopholes in the Act. Loopholes that do [...]
Published On: November 6, 2013
Debt collectors face new rules under proposal from Consumer Financial Protection Bureau (By Danielle Douglas, Published: November 5) According to the Washington Post: the government is preparing restrictions on debt collectors, a loosely regulated industry [...]
Published On: October 2, 2013
Credit card issuers face limits on fees and greater disclosure requirements as CFPB pledges more scrutiny after a 2009 law that revamped regulation of the business. Bully tactics used to scare or coerce buyers. October [...]
Published On: September 30, 2013
An Oregon woman sued Equifax, won an $18.6 million jury award for credit-report errors that went unfixed for years. More than $221 billion of these loans at the largest banks will hit this mark over [...]
Published On: September 29, 2013
Con artist threaten to have you arrested or garnish your paycheck unless you pay a debt. More than $221 billion of these loans at the largest banks will hit this mark over the next four [...]
Published On: September 28, 2013
Small bank mistakes result in blacklisting more than a million low-income Americans from being able to get a checking account for years. More than $221 billion of these loans at the largest banks will hit [...]
Published On: September 5, 2013
Debt buying is really big business – buyers paying three cents on the dollar. Encore Financial, one of the largest credit card debt buyers, paid $562 million for $18.5 billion of debt last year, or [...]
Diane helped guide me through the bankruptcy every step of the way, with a very calm demeanor
Diane helped guide me through the bankruptcy every step of the way, with a very calm demeanor. D.W. If you have to file bankruptcy, I recommend you hire Diane Drain. After speaking to 3 other bankruptcy attorneys before Diane, I believe I know the difference between a knowledgeable, professional, [...]
Thank you
“Thank you.” N.L. Thank you speaking with me and for the advice given. Wish I would have found you to begin with.
Assisted in identifying and helping me successfully navigate any pitfalls
Assisted in identifying and helping me successfully navigate any pitfalls. R.G. Diane Drain and Jay provided professional, comprehensive services and support through every step of the bankruptcy process, were always available to answer questions. Diane has developed an extensive array of handouts and email templates that addressed [...]
Diane and Jay are extremely attentive and thorough
“Diane and Jay are extremely attentive and thorough.” W.R. I want to thank you so much for assisting us in getting this squared away. Diane and Jay are extremely attentive and thorough in getting things taken care of. Merry Christmas W.R. […]
It is a lot of work to prepare, but….we are more prepared for a better future
"It is a lot of work to prepare, but….we are more prepared for a better future" L & A.Q. My wife and I would like to thank Diane and Jay for their hospitality, thoroughness and patience. With the hard decision of wanting to file bankruptcy, they showed [...]
Again, thank you
"Again, thank you." D & J Again, thank you. You made this unpleasant experience very calming and reassuring for both me and my wife.
It was a pleasure and privilege to be your client
"It was a pleasure and privilege to be your client." K. Thank you. It was a pleasure and privilege to be your client. I am continually grateful that I was led to you to help me through my bankruptcy process. You are truly the best of the best and [...]
She was more interested in my welfare than in charging a fee
She was more interested in my welfare than in charging a fee. L.B. I cannot tell you how grateful I am that Diane Drain took my call. I was desperate and she made me feel that I could sleep through the nite. She explained all my options [...]
They helped me through a very difficult time
“They helped me through a very difficult time” P.J. Diane and Jay helped me through a very difficult time. My Husband passed after a year-long had to file chapter 7 bankruptcy, and needed to re-locate to Seattle to live with my daughter and her family. [...]
We were provided affordable comprehensive representation.
“We were provided affordable comprehensive representation.” R.B. I consulted the law office of D.L. Drain expressing our need to file bankruptcy having very limited resources. They accessed our situation and needs; educated us about bankruptcy options and ramifications. We were provided affordable comprehensive [...]
Any questions we had were answered quickly.
“Any questions we had were answered quickly. ” L. C. Diane and Jay have been wonderful through this whole experience. I don’t know what we would’ve done without them. Any questions we had were answered quickly. I would highly recommend their law firm if you’re looking for [...]
Our Emotional Ups and Downs Were Frequent, and Her Patience Was Unwavering!
“We highly recommend Diane Drain IF you are looking for the educated, knowledgeable, honest and transparent (and very fairly priced) attorney! ” P.R. We had recently relocated to Arizona from the Chicago area when we realized we had to face up to our financial problems, rather than [...]
Being of Service to Others certainly overshadowed any money motivation…in the end her expert consultation did not cost us any money.
“Being of Service to Others certainly overshadowed any money motivation…in the end her expert consultation did not cost us any money. ” G.G. Diane was great at coming to our rescue during very stressful times… Dianne and her team were always in good communication and they always [...]
You made sure we could afford your fees
"You made sure we could afford your fees." J & P I thought lawyers were all greedy. You made sure we could afford your fees which allowed us to keep our car. There will never be a way to repay all you did for us. [...]
Thanks for all of your help that you provide
“Thanks for all of your help that you provide” D.H. I read all of Diane’s messages and she seems to be a very bright and informed woman. Thanks for all of your help that you provide to people that need your help by your messages. [...]
Diane cleaned up serious mistakes made by another attorney
Diane cleaned up serious mistakes made by another attorney. J.D. Diane helped me straighten out my case, after an attorney from a different law firm, made serious mistakes in my filing that could have been extremely detrimental. If not for her very professional guidance, constant communication and follow-up, while [...]
Overall grade for help received from Diane and her staff – 110%
"Overall grade for help received from Diane and her staff – 110%" N. Overall grade for help received from Diane and her staff – 110%. Now I can breath and it is thanks to Diane.
her greatest goal is her clients best interests
“her greatest goal is her clients best interests” R.M. Diane called me today and kindly took 45 minutes of here very valuable time to determine the best course of action for my financial problems. Turns out bankruptcy and her chance for a legal fee were ruled out [...]

