Published On: August 8, 2017
From Bloomberg: Student Loan Giant Faces Trial over US Claim it Duped Borrowers. Lawsuits brought by Consumer Financial Protection Bureau and state attorneys general of Washington and Illinois allege that Navient mistreated hundreds of thousands [...]
Published On: July 18, 2017
A review of court records show many collection cases are deeply flawed, with incomplete ownership records and mass-produced documentation. Private student loans wiped out – missing paperwork From the New York Times: “Tens of [...]
Published On: April 10, 2017
Thousands of student loan approval letters from FedLoan Servicing are not binding and can be rescinded at any time. According to a New York Times article “more than 550,000 people have signed up for a [...]
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Published On: March 23, 2017
Student Loans Rising Faster Than Most Expected March, 17, 2017: According to the Washington Post article Student Loan Defaults Are Rising Faster than you Think – “a new analysis of federal student loans reveals that [...]
Published On: May 16, 2015
CONSUMER FINANCIAL PROTECTION BUREAU LAUNCHES PUBLIC INQUIRY INTO STUDENT LOAN SERVICING PRACTICES Announcement from the Consumer Financial Protection Bureau: WASHINGTON, D.C. — July, 2015 the Consumer Financial Protection Bureau (CFPB) is launching a public inquiry [...]
Published On: March 21, 2015
Federal agencies to do more to help borrowers afford their monthly student loan payments. Why Do Some Law Firms Act Like Used Car Sales Lots? On March 10, 2015 the White House announced that President [...]
Published On: March 19, 2015
A student loan company or SBA creditor can garnish borrower’s wages without first obtaining a court order. The answer is “yes” Many people ask whether or not a student loan company or SBA creditor can [...]
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Published On: January 17, 2015
“Safe Student Account Scorecard” that would help colleges to avoid partnering with financial institutions that offer checking and prepaid accounts with tricks and traps. Helping a client protect important assets before filing bankruptcy has always [...]
Published On: December 24, 2014
As an Arizona attorney with more than 25 years experience in bankruptcy and foreclosure I see people making desperate economic decisions they later regret. I deal with this behavior by mumbling under my breath (and [...]
Published On: December 15, 2014
College Education Services and Student Loan Processing are charged with illegal advance fees. Accused of student loan fraud by falsely promised lower payments; falsely claimed quick relief from default or garnishment. STUDENT LOAN FRAUD - [...]
It felt like we had some friends who cared about us
It felt like we had some friends who cared about us. S.D. My husband and I wanted to begin the process of starting our bankruptcy, but it’s really scary not knowing who you can trust and who would step up to bat for you. Diane and Jay [...]
If there is more than 5 stars, I would Jump to give the highest
"If there is more than 5 stars, I would Jump to give the highest." P.G. If there is more than 5 stars, I would Jump to give the highest possible rating to attorney Diane Drain. Before I called Diane, we did our own research, read everything on their web [...]
Diane and Jay helped out a family member file a bankruptcy.
"Some firms make you feel like a number and just want you to do the bankruptcy that benefits them more. Not Diane." S.E. Diane and Jay helped out a family member file a bankruptcy. They were very easy to work with during a their difficult time. Compassionate and [...]
I input the information online and then received timely help from her office when needed.
"I input the information online and then received timely help from her office when needed.." L.H. “When I was looking for a bankruptcy attorney, I visited four large and small firms. Diane Drain was the most informative. I appreciated her very educational website and was prepared with questions when [...]
Process was very simple to understand
“Process was very simple to understand” R.C. Very professional Diane and Jay, loved their process was very simple to understand.
Diane was patient in providing clear direction and advice
Diane was patient in providing clear direction and advice. A.T. Mrs. Drain made a very stressful time in my life easier to manage by providing detailed direction through my bankruptcy process. From day one I felt comfortable with Dian and Jay in addition to feeling confident with [...]
Diane and Jay are extremely attentive and thorough
“Diane and Jay are extremely attentive and thorough.” W.R. I want to thank you so much for assisting us in getting this squared away. Diane and Jay are extremely attentive and thorough in getting things taken care of. Merry Christmas W.R. […]
I feel better mentally and physically, just like you said I would
"I feel better mentally and physically, just like you said I would!" M. Thank you once again for your incredible knowledge and persistence with these people. Ever since we have done the filing, I feel better mentally and physically, just like you said I would. [...]
Your fees are extremely reasonable
"Your fees are extremely reasonable!" N. We cannot thank you enough for helping us through this difficult and embarrassing situation. After our first phone conversation I had no doubt you would be able to help us and that you actually cared about our situation. So many larger firms [...]
e were amazed at how accessible Diane was
"We were amazed at how accessible Diane was." Robert We were amazed at how accessible Diane was. Weekdays or weekends at all times of the day it didn’t matter. She was quick to respond to our questions or needs. In short Diane did a great job for us [...]
Wonderful attorney
“Wonderful attorney” Anon She helped us with our bk 7 years ago and not only did she do a wonderful job representing us she taught us a few things about money! We are doing great now with great credit scores, a new home and cars all within [...]
We are very happy we were referred to Diane for assistance
"We are very happy we were referred to Diane for assistance." S.G. Diane helped my husband and me get past a difficult chapter in our lives. She answered all our questions and gave us excellent advice. We followed her directions from start to finish and the process went [...]
Diane is sincerely interested
Diane is sincerely interested. S.B. We are grateful to Jay for us sound advice and, also, to Diane for answering our messages. Diane is sincerely interested in any questions you may have.
You allowed me to be human and treated me with dignity
"You allowed me to be human and treated me with dignity." K.M. I know that you are acutely aware of how deeply emotional and draining financial problems are. You took the time to talk with me about our foreclosure and 2nd mortgage. You allowed me to be human [...]
Nothing short of excellent
"Nothing short of excellent" A.M. Diane – you are nothing short of excellent! From the first hello, how can I help you- to congratulations, your discharge has been entered, you were superb! Patient, understanding, compassionate, kind, considerate, knowledgeable, highly-skilled expert are a few words that come to [...]
There were no demons or dragons. It my constitutional right to be free of debt
There were no demons or dragons. It my constitutional right to be free of debt. V.M. I first met Diane in 2009. I was losing control of my finances and therefore my whole life seemed a day to day mix of anxiety and fear. I landed on [...]
I am so happy I called Diane Drain to get me through bankruptcy!
“Don't waste your time looking for an attorney she's right here! ” A.H. She is the BEST!! I am so happy I called Diane Drain to get me through bankruptcy! She made me feel at ease, answered all my questions and was always available when I needed [...]
Going thru CH13 was a huge and difficult decision for us
"Going thru CH13 was a huge and difficult decision for us" D.M. Going thru CH13 was a huge and difficult decision for us. Both Diane and Jay were very patient. Took time to explain everything. They were receptive, understanding and helpful thru the entire process. As you [...]
